Tax credit customers should have received the Statement of Account letter.
If HMRC has stopped their payments, they must contact HMRC within 30 days of the date on their Statement of Account letter and complete their renewal. HMRC will process the renewal and reinstate their 2021/22 claim back to 6 April 2021.
Otherwise, HMRC will ask them to repay all tax credit payments made to them from the start of the tax year and they will not renew the tax credit claim.
Self-employed people who do not yet have final details for the 2020/21 tax year must still give an estimate and then either confirm the estimate or file actual figures, by 31 January 2022.
If the tax credit claim ended during 2020/21 and the individual claimed universal credit in the same tax year, they will not receive a standard renewal pack.
Visit GOV.UK for more information on renewing your tax credits.
The renewals process does two things:
- It finalises the claim for the tax year that has just ended (2020/21)
- It acts as a claim for the new tax year (2021/22).
If the tax credit claim ended during 2020/21 and the individual claimed universal credit in the same tax year, they will not receive a standard renewal pack as their claim for 2020/21 should already have been finalised under the in-year finalisation process.
Call HMRC: 0345 300 3900
The phone line opening hours are: Monday to Friday: 8am to 6pm
Tax credit renewal forms
Send tax credit renewal forms to this address. You do not need to include a street name or PO box.
Couriers should use a different address.
Tax Credit Office
HM Revenue and Customs
BX9 1LR
United Kingdom